Listed below are some knowledge and skills specific to an HIV case manager's
role in caring for HIV+ patients. Please read them and then select the number
in the rating column that best represents your level of knowledge, skill, and attitude.
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Self-assessment of Knowledge and Skills
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Rating
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Knowledge of medical terminology
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Knowledge of clinical manifestations of HIV
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Knowledge of HIV diagnostic tests and disease progression
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Knowledge of medical management of newly diagnosed HIV+ patients
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Knowledge of Highly Active Antiretroviral Therapy (HAART)
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Knowledge of metabolic complications of HIV and HAART
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Knowledge of resistance testing and salvage therapy
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Knowledge of opportunistic infections
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Knowledge of HIV/Hepatitis C co-infection
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Knowledge of health insurance eligibility criteria and covered benefits, including Medicaid, Medicare, ADAP, and commercial insurance
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Skill in developing a comprehensive, individualized service plan
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Skill in patient monitoring to assess the service plan's efficacy
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Skill in periodic re-evaluation and adaptation of the service plan over time
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Skill in assessing and treating mental illness among HIV+ patients
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Skill in assessing and treating substance abuse among HIV+ patients
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Skill in assessing the housing needs of HIV+ patients and addressing those needs
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Skill in providing treatment adherence counseling to ensure readiness for, and adherence to complex HIV/AIDS treatments
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Skill in providing patients with HIV education to expand "health literacy"
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Skill in HIV medication education, including side effects and their management
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Skill in assessing factors likely to contribute to poor adherence to HIV treatments and develop strategies to address those factors
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Skill in conducting appointment adherence interventions
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Skill in ensuring timely and coordinated access to medically appropriate levels of health, psychosocial, and other services
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Skill in working with physicians, nurses, dentists, and other medical care providers to meet patients' needs
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Skill in coordinating and following up on medical treatments
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Skill in ensuring continuity of clinical and support services
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Skill in coordinating health insurance benefits, including prior authorizations, identifying caps on benefits, etc.
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